UA households received their summer, semi-annual Utility Invoice from the City late June/early July. This invoice includes the Solid Waste fee, the Stormwater Utility fee and, in some cases, a Neighborhood Lighting Utility fee. Payment is due by July 27, 2018, and can be made by mail using the envelope provided with the invoice, online or in person, by visiting the Customer Service Desk at 3600 Tremont Road during regular office hours.
The Solid Waste and Utility fees apply to every household—single family homes, apartments and condominiums. The fees run with the property and the City will not prorate the amount due should the property change hands during the year. Effective August 3, 2018, a 10% penalty will be added to any delinquent balances. Later in August, any delinquent balances will be added to the property tax bill as a special assessment, for collection in 2019. Any households registered for Solid Waste Premium Service that have a delinquent balance will no longer receive this extra service.
The Solid Waste Service fees cover the costs for providing trash, recycling, bulk item and yard waste collection services. The standard semi-annual billing amount is $113.50 (including a base fee, community recycling fee and administrative fee). Qualifying seniors can receive a discount on the base fee, bringing their semi-annual total down to $103.00—if you have not yet registered for this discount, click here for details on the steps you must take to qualify in time for the next billing cycle.
Click here to pay your Annual Utility Bill online. All you need is to find/input your address to get your account number, and to have your debit or credit card handy (we accept Visa, MasterCard and Discover).
If you have questions about these fees or your bill, call Finance & Administrative Services at 614-583-5280. Our thanks in advance for your prompt payment.